Interesting Voice Mail

Steph and I got a phone call today while we were out. This was the message they left. The three or four second pause at the beginning really sets you up nicely here, I think. Listen first, then read.

After hearing this, we were both thinking it would’ve been far more interesting to go the route of, “Did you know there are more than 378 registered sex offenders in your back yard right now? Seriously. They’re actually trying to peek in your windows. Go look, I’ll wait.” As long as we’re trying to shock people, why not add a little heavy breathing, and have the recording claim to be one of the registered sex offenders on the phone right now? “Who is it honey?” “Oh, it’s a registered sex offender. He wants us to vote. And… and leave our patio door unlocked.”

Sticker Cloud

If you’re a long-time reader, you may have noticed that I’m a tad obsessed with bumper stickers. I’ve been thinking lately about why that is, and I think I know why. I recall talking with my dad when I was younger about bumper stickers. He’d sometimes discuss the merits or problems of a particular idea someone was expressing, but more often still, he’d point out the correlations between the stickers. He loved to ask my sister and I if we could find the common ideological assumptions that tied the stickers together. I still do that to this day, almost automatically.

Lately I’ve been wondering if I could somehow make a website out of the question of “How are certain bumper stickers ideologically tied to other bumper stickers?” Someone already made a website out of a fascination with the question “Where has this dollar bill been,” so this doesn’t seem that crazy.

I want to be able to make a short list of bumper stickers from a car I saw this afternoon, for example, enter them into this website, and have it show me a sticker cloud (hmm… stickercloud dot com is available…) of all the other bumper stickers that would be most likely to be seen on a car with the ones I saw. It could even show me the stickers that are least likely to be seen on that car, so I could see the ideological opposites of those stickers. It would save the data I had entered, too, and as more people used it, the ideological ties would become clearer and clearer as more data was entered in.

There are two big problems with this idea as far as I can tell. First, it would be difficult to associate the same sticker (or an extremely-similar sticker) seen by two different people unless there was a finite set of stickers to choose from. You’d have to have some kind of search mechanism that only displayed known stickers, but that would artificially limit how the cloud could grow. That’s hard to solve.

The second problem is that there’s nothing stopping multiple people from entering the same car over and over again, and making those ties seem stronger even when they only really represent one car or one person. I figured I’d have to allow users to also enter license plate numbers to keep that from happening, but I don’t know what the legal implications of collecting license plate numbers are. That’s the other issue.

What do you all think? Interesting idea or useless waste of time? Any help with the two difficult parts of the idea would be much appreciated. We’ll see where this goes.

Email 2.0

I talk a lot about email on this blog because I live in email. I spend hours a day with it. I eat email. I breathe email. That might explain all the rasping and malnutrition. Anyhow *cough*, in just the last four years I’ve sent and read what would probably be a lifetime of email to a “normal” person. And of course I’ve found a lot of problems with email because I’ve used it a lot, so I want to write about some of those, and discuss what I think needs to be done, but never will. Because apparently jadedness is another side-effect of the emailing.

The thing that amazes me is that email is a relatively old technology (it’s about 40 years old if you count the earliest versions, and has had “mainstream” use for over a decade), but it hasn’t improved much in that time. Sure, the first 30 years probably saw a lot of change, but in the last 10, we haven’t seen many improvements. The good things are all still there, but the bad things haven’t gone away.

So I’d like to publicly put out a call for Email 2.0. If you agree with me, make a comment and send your friends over here. I’m sure these ideas have been discussed before, but I don’t see any signs of forward progress in the email field. Things being done with modern email, like HTML mail for instance, are really just hacks to the old infrastructure depending on how you think of them.

So what would Email 2.0 look like? Email 2.0 would be defined by the problems it purports to solve. I think these are the five problems that should be solved with Email 2.0:

You can’t edit emails after you’ve sent them. How many times have you sent something only to realize a minute or two later that you made a crucial typo that changes the entire meaning of your message? (Saying “now” instead of “not” is a classic. Saying “Hey, check out this website!” and then forgetting to send the link is another one.) I’ve seen this hundreds of times. What invariably follows is that the sender must send another email, a “chaser” if you will, that says “Oh, sorry, here’s what I meant.” Or the sender never notices the problem, and the recipients respond to the typo and not the real meaning, thus requiring another go-round of email just to get everything right. It’s a waste of time. I should be able to correct it so that anyone who reads the email after I make my correction will never see the original mistake.

You can’t retract emails that were accidentally sent. I think AOL or someone had this feature awhile back. It seems everyone has stepped down to the more ubiquitous and less-powerful Internet standard email since then. Obviously, this would be useful for the same reasons as the reason above. It’s also a great fix for “angry emailing” and “drunk emailing”, both of which can be quite dangerous.

You can’t add people onto emails after you’ve sent them in such a way that a reply to the original will include the person you added later. I don’t know how many times I’ve seen follow-up emails to a large group that simply say “CCing Bob and Pete,” or something. I didn’t need to know you CCed Bob and Pete. Bob and Pete did. Maybe if I care about who was added, when, and by whom, I could go into the headers of the email and look, but that’s all the further it should go. People should be able to jump into email discussions anytime someone already on that thread wants them to without having to alert the entire group to their arrival with even more email. Unless the next problem is fixed too.

You can’t easily, permanently lock an email to a specific group of people. Sometimes emails are only meant for certain eyes. It’s easy for people to forget a volatile comment that was made further back in a thread and include people on that thread that were never supposed to see that original comment. Feelings get hurt. Folks get upset. Hilarity ensues. It should be simple to just click a button that says “No one can add people to this thread.” There are ways around it (copy/paste), but it would be a powerful reminder to the recipients to be careful about who the message goes to. True, it’s possible to send encrypted email, but generally I’ve found it somewhat confusing and hard to set up. Not everyone is going to go through the necessary steps to be able to do that. This solution needs to be more universal.

You can’t see who has or hasn’t read your email. This is another feature that I know has existed in the past and has all but gone extinct with the adoption of standards, which in this case were less powerful. This isn’t a must-have, but it’d sure be useful sometimes.

What features would you like to see added to email?

Farecast

I found a really useful airline fare finder called Farecast a few weeks ago, and apparently they’ve just added support for San Jose fares to their site. They actually show you graphs of the price airlines have charged for your ticket over time in the past. Really impressive. Plus, they’re Web 2.0 (e.g. the “beta” on their logo, heavy use of gradated color, and RSS feeds advertised prominently 😉

It’s amazing to see how much airlines rip me off displayed in a neat little graph.